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You know what small business phone services and business phone systems for large companies have in common? Both phone systems have no priority for valuable clients or huge prospective clients. That’s right, we said it, your phone system does not care if your most profitable client is calling. 

When your most valuable client calls, that client who’s paying for the lights in your office right now, how are they treated? At best, they’re treated like every other caller, and that’s a terrible, terrible shame.

• They have to endure the same phone menus as they last time they called.
• They jump through the same hoops every time they call… “Press 1”; “please hold”; “who would you like to speak with?”; “Who may I say is calling?”
• Voicemail messages go unanswered and follow ups are forgotten.

Think about it this way: your most valued customer, or your biggest potential client is treated the same as someone who is calling to ask your business hours. Does that seem right to you? That’s a rhetorical question because of course it doesn’t seem right.

RingByName believes that all businesses should ask this question when searching for small business phone services. Ask the sales associate and get them sweating! “How will your phone service treat my most valuable clients, and how is that different from the average calls we get?”

If your company suffers from terrible business phone system disease, RingByName can help, we have the cure! RingByName handles valuable prospects and VIP clients with more care. Our business phone systems just do it better and here’s why:

• Set up rules for clients. When they call, they can be automatically routed to any phone number you choose.
• The RingByName virtual receptionist remembers and greets clients by name. It also remembers the last person the client spoke with, to suggest that they be forwarded to that person if they desire.
• Activity tracking allows managers to monitor which calls are returned and how much time passes between calls and follow ups.

What are you waiting for? Shop for a business phone plan that puts your clients first! Contact RingByName today to get started!

Ever heard the old phrase “penny wise, pound foolish”? It refers to the decisions made that will save small amounts of money now, but cost more long term. Saving in the small details, but losing in the big picture.

Here are a few everyday examples of this terrible mindset:

• Spending hours cutting coupons for items you wouldn’t buy otherwise.
• Driving miles out of the way to save a few pennies on gas for your car.
• Opening a store credit card to receive a discount, then paying off the balance slowly and accruing interest.

This phrase describes how most business owners shop for cheap, small business phone services. The focus is purely on price over substance. RingByName asks: why not have both? When did we all decide that business phone services must all be the same? It’s madness!

If the only reason you chose your current business phone service provider is because it saves you $5 a month in fees, then this article is for you. If you are convinced that all phone services are the same and that price is the only difference, then this article is also for you – because we can guarantee that you are thinking about your business phone system completely wrong!

Let’s ditch the pennies and chase the pounds!

Instead of asking “how can I save money on my phone service?”, ask “how can my phone service make me more money?” The answer is to make your business phone service a tool for success.

RingByName is making huge leaps in creating and crafting the next generation of business communications. Our phone systems are integrated into your company culture easily, and the simple transition does not interrupt daily operations.

How exactly is your business phone service meant to make you money?

These two features set RingByName apart:

1. All Incoming Calls Have Context

RingByName’s system recognizes valuable clients and greets them by name, remembers who they spoke to last, and routes them to the appropriate employee.

Business rules guarantee that all incoming calls are handled differently based on who’s calling and at what time.

1. Integrated Interoffice Communication and Tracking

Monitor whether employees have returned calls and followed up with RingByName’s activity tracking. Ensure that nothing slips through the cracks and no sale is left on the table.

Note sharing allows employees to update the digital files on each client you have.

Use RingByName’s business phone features to focus on doing better business and making more money. Leave the penny pinching to someone else and turn your business phone system into an investment that gains you clients, rather than deterring them.

Be honest, whenever you consider switching phone service providers, your main focus is price, right? Most small business owners never consider the features of the phone service at all, and why would they? We are all convinced that every small business phone service is exactly the same, the only difference is how much you pay per month.

This is utter nonsense. Price should be almost irrelevant in your quest to find a new phone service for your small business.

“But price is vitally important for small businesses looking for phone services!”

The truth is that almost all current phone services offer the same packages, with only slightly different price points, making pinching pennies make sense (or cents).

Shouldn’t the phone service you choose for your small business offer more than just a slight discount?

Here at RingByName, we believe that a small business phone service should offer features that give your business a competitive edge. Small businesses live and die by what they can offer that big companies can’t.

All the RingByName phone service features are developed with that in mind. How can we create a phone service that offers a real advantage to our clients?

The problem is that focusing on price makes business owners blind to what is important. The telecommunications industry has sat back and barely innovated business phone services in any way. Improvements and innovation have been slow and only prices are adjusted.

Everyone wants the most bang for their buck. To find the sweet spot between affordable and innovative, let’s start demanding more from our business phone service providers. Price should be a secondary concern when choosing a business phone service provider, how it offers you a return and maintains your business operations should be first priority.

RingByName is not expensive. We are an affordable phone service for small businesses and our features are an added bonus that most phone companies lack, which makes our phone service a tool for businesses to gain a leg up over the competition.

Our engineers and developers toiled away to create a communication tool for small businesses that delivers features that positively impact business operations. We worked hard to create something that would take away any doubts about switching service providers. To be honest, major phone service providers don’t care about you or your business. You are just another number in the books for them and a source of very miniscule profit. RingByName treats you differently and we’ve created a phone service that cares.

Every RingByName business phone solution was crafted to create the next step in business communication. Contact us now and see how your phone service can fuel your business and be a ROI.